The challenge and opportunity of digital transformation.
Digital transformation is a challenge—or opportunity—that can create enormous value.
The four phases, or steps, of digital transformation.
To make that transformation work, companies may be in one or more of four different phases:
1. Converting paper-based or manual processes
2. Digitizing manual processes
3. Implementing electronic processes with automation
4. Creating a “born digital” ethos, where business processes are completely re-imagined.