The Claims Process Mining Story: What Insurance Companies Need to Know

The claims process is a critical component of customer retention and satisfaction. Insurance companies need insights into how their processes are working to ensure the claims process is as streamlined as possible while avoiding over-paying on processes as much as possible.

We have a way to help.

Process mining tools are able to uncover data about business processes. The problem: reporting and deciphering that avalanche of data can be time-consuming and different. 

This presentation provides a quick, high-level overview of the intersection of claims and process mining and why you should care. By layering process mining on your claims process, you can improve:

  • Resource alignment
  • Customer satisfaction
  • Operating efficiency

Simply click on the image below to view the PDF. No need to fill in a form, click and read.

Claims story deck cover

Do you need help streamlining your claims process and making it as effective as possible? 

Yes! Tell me how to improve my claims process

Rich Medina
Marty Pavlik
I'm practice lead at Doculabs, helping clients put in place complex digital business transformation initiatives involving leading technologies.