Doculabs Blog

Digital Transformation: The Content Modularization Problem

This is the fifth post in a series looking at what keeps financial services organizations from creating more of a TurboTax-like experience for their customers—i.e. a guided experience model, making... […]

Video: Digitization of Processes: Electronic Forms

James Watson provides a quick overview of why it’s important to have an overall strategy for electronic forms as part of an initiative to implement end-to-end digitization of business processes. […]

Digital Transformation: The Process Problem

This is the third post in a series looking at what’s blocking financial services organizations from creating a more TurboTax-like experience. (To read the first post, click here.) […]

What Capabilities Do You Need for Enterprise Capture?

Most organizations that are implementing enterprise capture have a vision for document ingestion: They want to provide their staff and customers with a common mechanism for submitting documents... […]

Three Reasons to Upgrade Your Customer Communications Management Environment

Over the past few years, we've seen many clients neglect their customer communications management (CCM) environment. These clients have fallen several versions behind when it comes to CCM solutions.... […]