Forms have been neglected for years by many firms – creating poor customer experience, high error rates in data collection, costly re-work in operations, and content maintenance challenges. Why firms... […]
In a recent Doculabs Practitioners Roundtable, participants spoke about their experiences championing forms modernization and the lessons that they’ve learned along the way. In this post we share... […]
We’ve been helping a number of clients recently in modernizing their approach to forms and data capture – think paper or PDF forms in which a customer enters data to provide instructions or authorize... […]
At Doculabs we’ve seen an uptick in the number of clients who are actively executing on their forms modernization strategies. Insurance, financial services and banking clients are looking for major... […]
In May of this year I delivered the keynote at the Document Strategy Forum in Anaheim, CA. My topic? The Death of the Document. […]
Insurance and financial services firms are making great progress on their digital transformation journeys, particularly as it relates to online transactions and transactional forms. The combination... […]
Document Strategy Forum (DSF) - the premiere conference and expo for high-level business executives focused on enterprise communications and information management strategies - will be held May 7 –... […]
If you’re looking for ways to modernize your Enterprise Content Management (ECM) strategy, you should take a hard, long look at how trends in document capture can help your Digital Transformation... […]
We’ve had a number of recent engagements looking at the future of collaboration in the insurance sector, specifically P&C and Life. What we mean by “collaboration” is primarily electronic document... […]
Enterprises are always looking for ways to bring together the worlds of print, digital, and mobile. That’s why so many organizations are tempted to use one single customer communications management... […]