Doculabs Blog

What You Should Do Now to Minimize Future Operations Disruption for your Workforce (and Could Have Done Before COVID-19)

For most of our clients COVID -19 is not just a health crisis. It is also a test of business continuity and ability for employees to work effectively from anywhere – which has proven that many... […]

Overcoming Obstacles to Forms Simplification and Digitization

We’ve been helping a number of clients recently in modernizing their approach to forms and data capture – think paper or PDF forms in which a customer enters data to provide instructions or authorize... […]

Is Natural Language Processing Ready for Content Authoring?

Natural Language Generation (NLG) is a hot topic and seems to be popping up in increasing areas of our lives. Alexa, Siri, customer service chatbots, and automated text messages provide information... […]

Task Automation and Process Automation: Where Each Technology Fits

Intelligent Process Automation and Robotic Process Automation Need Business Process Management There’s a lot of excitement and confusion over innovations in process automation. The latest may be the... […]

4 Digital Transformation Tips for Quick Wins

Digital transformation is a hot buzzword these days. And, like all buzzwords, digital transformation is often misunderstood. People rarely appreciate what it takes to truly digitally transform their... […]

Digital Transformation Predictions for 2019

Subject matter experts Lane Severson and Rich Medina offer predictions and recommendations for digital transformation in 2019: […]

Five Customer Communications Management Trends in 2019: Cloud Migration, Behavior Analytics, End-to-End Digital Experiences, Greater Customer Access, and Improved Customer Experience

Customers are the lifeblood of any organization, and customer communications management (CCM) fuels that relationship. As we look forward to 2019, we predict a further expansion of CCM systems into... […]

Five Enterprise Content Management Trends in 2019: Focus on RPA, Collaboration, Information Security, Intelligent Capture and the future of IBM and OpenText

It’s 2019. According to Gartner, enterprise content management has been dead for nearly two years. IBM took second to OpenText in Gartner's most recent Magic Quadrant. IBM has been crying “foul”... […]

Robotic Process Automation (RPA) Success Stories

Doculabs hosted its third robotic process automation (RPA) summit a little earlier this year. The good news is that we now see several early RPA adopters succeeding with their efforts. […]

We Need a Cross-Functional Approach to Digital Transformation

When I was a graduate student at Notre Dame, I was shocked by the lack of interdisciplinary knowledge among my professors. I soon discovered that it wasn’t just a problem in my program of study.... […]