Doculabs Blog

Is Natural Language Processing Ready for Content Authoring?

Natural Language Generation (NLG) is a hot topic and seems to be popping up in increasing areas of our lives. Alexa, Siri, customer service chatbots, and automated text messages provide information... […]

The End of the Document?

In May of this year I delivered the keynote at the Document Strategy Forum in Anaheim, CA. My topic? The Death of the Document. […]

Dynamic Forms Design: Addressing Conflicts Between UX and Backend Processing

Insurance and financial services firms are making great progress on their digital transformation journeys, particularly as it relates to online transactions and transactional forms. The combination... […]

How to Create a Metadata Framework

Many of our clients are busy planning their move to the cloud by migrating their employees and enterprise content to Office 365. But often, executive pressure on the IT organization to move quickly... […]

4 Digital Transformation Tips for Quick Wins

Digital transformation is a hot buzzword these days. And, like all buzzwords, digital transformation is often misunderstood. People rarely appreciate what it takes to truly digitally transform their... […]

Digital Transformation Predictions for 2019

Subject matter experts Lane Severson and Rich Medina offer predictions and recommendations for digital transformation in 2019: […]

Five Customer Communications Management Trends in 2019: Cloud Migration, Behavior Analytics, End-to-End Digital Experiences, Greater Customer Access, and Improved Customer Experience

Customers are the lifeblood of any organization, and customer communications management (CCM) fuels that relationship. As we look forward to 2019, we predict a further expansion of CCM systems into... […]

We Need a Cross-Functional Approach to Digital Transformation

When I was a graduate student at Notre Dame, I was shocked by the lack of interdisciplinary knowledge among my professors. I soon discovered that it wasn’t just a problem in my program of study.... […]

Video: Three Components of a Successful Digital Transformation

There are three markers that predict success with a digital transformation initiative: Executive support A culture of process improvement A mature enterprise technology architecture Executive and... […]

Digital Transformation With Process Management & Automation

Here's a summary of my AIIM webinar, Digital Darwinism: Real Digital Transformation for your Automation Projects, that I presented with Parascript on September 18. […]