Doculabs Blog

Process Mining Can Help Reduce Process Friction in the Insurance Claims Process

Optimizing the claims process is critical for controlling operating costs, increasing working capital, and improving customer satisfaction. But many insurance companies struggle to make significant... […]

We Are Proud to Announce a Solution to Optimize the Execution of the Insurance Claims Process

By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests... […]

The Claims Process Mining Story: What Insurance Companies Need to Know

The claims process is a critical component of customer retention and satisfaction. Insurance companies need insights into how their processes are working to ensure the claims process is as... […]

How to Optimize the Insurance Claims Process

Other than signing up for an insurance plan, the most common interaction customers have with insurance companies is submitting a claim. If your claims process is broken or even slightly off, you’re... […]