Doculabs Blog

We Are Proud to Announce a Solution to Optimize the Execution of the Insurance Claims Process

By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests... […]

How to Optimize the Insurance Claims Process

Other than signing up for an insurance plan, the most common interaction customers have with insurance companies is submitting a claim. If your claims process is broken or even slightly off, you’re... […]

How to Evaluate and Select the Best Process Mining Solution

Process mining software is designed to analyze logs and other data from processes in order to identify process improvement and automation opportunities. For content-centric processes in particular,... […]

Camundacon 2020 - Next Generation Process Management Session Summary

I had the opportunity to participate in Camunda’s fall world-wide user conference — Camundacon. I co-presented with Stephen Donovan from Fidelity Investments, a customer of ours. Our session focused... […]

The Process Mining Opportunity Within Financial Services and Insurance

This post explains how the new process mining methodology and tools can help you analyze, optimize, migrate, and monitor your content-centric processes. […]

The State of Intelligent Capture According to Practitioners

How Enterprises are Leveraging Intelligent Capture, Machine Learning and Artificial Intelligence In spite of efforts to digitize, many firms still have high volumes of paper that causing operational... […]

Best Practices for Robotic Process Automation and Intelligent Process Automation – Advice from Practitioners in the Trenches

Recently we hosted our sixth robotic process automation (RPA) roundtable. In 2017 when we first hosted a roundtable on this topic, RPA was the most practical available tool for automating tasks. One... […]

What You Should Do Now to Minimize Future Operations Disruption for your Workforce (and Could Have Done Before COVID-19)

For most of our clients COVID -19 is not just a health crisis. It is also a test of business continuity and ability for employees to work effectively from anywhere – which has proven that many... […]

What if your workforce was distributed overnight?

Never are the holes in an organization's program more exposed then when an unplanned crisis occurs, such as public health crises, natural disasters, cyber outages, etc. Recently, because of the... […]

Bleeding Edge Information Governance: Using AI for Compliance and Classification

Vendors and organizations have been trying to apply artificial intelligence (AI) to records management and related information governance (IG) activities since the 1990s, always with disappointing... […]