By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests... […]
Other than signing up for an insurance plan, the most common interaction customers have with insurance companies is submitting a claim. If your claims process is broken or even slightly off, you’re... […]
Process mining software is designed to analyze logs and other data from processes in order to identify process improvement and automation opportunities. For content-centric processes in particular,... […]
I had the opportunity to participate in Camunda’s fall world-wide user conference — Camundacon. I co-presented with Stephen Donovan from Fidelity Investments, a customer of ours. Our session focused... […]
This post explains how the new process mining methodology and tools can help you analyze, optimize, migrate, and monitor your content-centric processes. […]
How Enterprises are Leveraging Intelligent Capture, Machine Learning and Artificial Intelligence In spite of efforts to digitize, many firms still have high volumes of paper that causing operational... […]
Recently we hosted our sixth robotic process automation (RPA) roundtable. In 2017 when we first hosted a roundtable on this topic, RPA was the most practical available tool for automating tasks. One... […]
For most of our clients COVID -19 is not just a health crisis. It is also a test of business continuity and ability for employees to work effectively from anywhere – which has proven that many... […]
Never are the holes in an organization's program more exposed then when an unplanned crisis occurs, such as public health crises, natural disasters, cyber outages, etc. Recently, because of the... […]
Vendors and organizations have been trying to apply artificial intelligence (AI) to records management and related information governance (IG) activities since the 1990s, always with disappointing... […]