On October 19, I gave an AIIM webinar presentation, “5 Ways Process Mining Makes Your Company Run Better.” Below you’ll find the questions and answers from the webinar, both the questions I had time... […]
October 6, 2021 – Chicago - Doculabs, a management consulting firm and certified Celonis implementation partner, today announced the release of its Customer Service App built on the Celonis Execution... […]
If you’ve been in the ECM/document capture/workflow automation industry for over a decade, you’ve seen that many of the current issues today are the same issues as a decade ago – or even 30 years... […]
Process automation has many moving parts. […]
Happy Friday! As we roll into another weekend, we hope you've had a productive week and will be able to enjoy the weekend. To send you into the weekend a little more knowledgeable, here are five... […]
While robotic process automation (RPA) offers numerous benefits, to be successful it's important to have a strategic plan to implement the technology. In this guide we present the essentials you need... […]
This white paper describes the different types of process management and automation solutions and some of the more common use cases for each type of solution. It also outlines where to most... […]
Your organization likely has a mix of tools for collaboration, document workflow, business process management (BPM), and possibly case management. Many organizations are facing the challenge of how... […]
By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests... […]
Other than signing up for an insurance plan, the most common interaction customers have with insurance companies is submitting a claim. If your claims process is broken or even slightly off, you’re... […]