Five for Friday – IT Project Failure, Plus Talent Shortages and Google on BPaaS

4.16.21. five for friday imageHappy Friday! As we roll into another weekend, we hope you've had a productive week and will be able to enjoy the weekend. 

To send you into the weekend a little more knowledgeable, here are five blog aposts and articles that caught our eye this week.

We have an article as true today as, sadly, it probably will be 20 years from now about IT project failure. Thoughts from Google Cloud's CEO on data and a few cloud trends. Plus, thoughts on our own Process Optimizaton Calculator, another looming IT talent shortage, and thoughts from Celonis on how low code will push process mining past RPA. 

Why IT Projects Still Fail – 10 Reasons That Won’t Be New to IT Pros

It’s no mystery that IT projects fail. Though it is baffling why they continue to fail since if you take your time, identify your business needs, and then find and implement the right mix of technologies then there’s no reason for IT projects to fail.

But that doesn’t account for human nature, including arrogance. Arrogance isn’t listed in the list of 10 reasons, but, based on our experience, we’d say park your “I know best attitude” at the door of the conference room before you begin planning your next IT move. This article could’ve been written 20 years ago – particularly regarding change management, which is perpectually ignored and perennially brings down IT projects.

Read the article here.

Process Optimization Calculator

We love this one, of course Thanks to Scott Draeger of Quadient for writing about the Doculabs’ Process Optimization Calculator.

Read his thoughts here

Google Cloud CEO Predicts Boom in Business Process as a Service

While our initial reaction to this headline was “duh,” Thomas Kurian makes some excellent points about the importance of unlocking data to drive business decisions. This article is a summation of his keynote at Automation Anywhere’s virtual conference, which you can register to watch for free here.

All businesses are looking to improve the customer experience. Streamlining/improving the efficiency of processes helps you improve those experiences. Understanding your data will help you improve your efficiency, which improves speed – and customers (regardless of industry) respond well to fast, accurate responses.

Click here to read the article.

Navigating the Post-Pandemic Intelligent Automation Talent Shortage

There’s been a talent shortage for cybersecurity experts for years. As RPA and other automation tools begin to be used more widely, there’s growing talent gap for finding – and keeping – professionals who understand artificial intelligence. “Low code” solutions won’t entirely solve this problem for you either.

Here are three things you can do to bridge this talent gap for your company. Click here to learn what they are

Low-Code to Push Process Mining Past RPA?

That’s what Celonis co-CEO Alexander Rinke argues.

Process mining technology provider Celonis says its revenues have more than doubled over the last year, and CEO Alexander Rinke says the low-code movement is set to help process mining overtake the more hyped robotic process automation (RPA) market.


Process mining helps companies identify processes they can automate and so comes before RPA, which is where automation is implemented. The momentum in process mining is a sign that enterprises increasingly want to better understand and optimize business processes before they rush to digitize and automate them.”

Read the complete article here


Rich Medina
Doculabs Vision Team
Our blogs are a group effort, from writing to editing to brainstorming topics. We collaborate to provide you with our best thinking that will help you use technology to improve how your organization operates. The Doculabs blogging team is Richard Medina, James Watson, Marty Pavlik, and Tom Roberts.