Video: Customer Communication in the World of Alexa

Customer experience is a moving target, and it’s no longer just about mobile. In this video, Lane Severson provides an overview of how forward-thinking financial services firms are beginning to offer transactional and order services via the Alexa personal assistant.

Rich Medina
Lane Severson
I’m a Practice Leader, managing relationships with Doculabs’ West Coast clients to improve information management and security.