In recent months, we’ve had the opportunity to work with several financial services firms that are moving forward on strategies to use outsourced service providers to digitize and automate their... […]
Doculabs Blog
Joe Fenner

I’m VP of Consulting. I oversee Doculabs’ delivery team and consulting practice, as well as leading numerous client engagements.
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In many of the organizations we work with today, the model for records and information management (RIM) is highly distributed. Usually there is a centralized RIM function, but too often it plays only... […]
By Joe Fenner […]
By Joe Fenner […]
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Over the past few years, we've seen many clients neglect their customer communications management (CCM) environment. These clients have fallen several versions behind when it comes to CCM solutions.... […]
Many of the clients we work with have distributed IT organizations, with specific IT groups dedicated to the individual lines of business they serve. From an enterprise content management (ECM)... […]