Doculabs Blog

James Watson

James Watson
I’m President and co-founder of Doculabs, serving as executive sponsor on consulting engagements for financial services clients.

We Cracked the Code With Guidewire – Now You Can Extract FULL Value From Your Investment

Guidewire is a useful, powerful tool for the P&C industry, but it does have one real flaw.   What is it?  An inability to get useful insights from the mountains of data within Guidewire about your... […]

Want Great Customer Experiences in Insurance and Finance? Focus on Digitization Efforts

Paper has moved from the way business is documented to an annoyance when paper documents continue to be at the center of business process. Paper processes suck away our time and a business'... […]

Camundacon 2020 - Next Generation Process Management Session Summary

I had the opportunity to participate in Camunda’s fall world-wide user conference — Camundacon. I co-presented with Stephen Donovan from Fidelity Investments, a customer of ours. Our session focused... […]

Next Generation Enterprise Content Management Systems - a Roundtable Discussion

What does the future look like for our enterprise clients seeking to modernize their content management capabilities? Doculabs hosted a virtual roundtable in mid-July for approximately 10 clients to... […]

Measuring Effectiveness of Capture Solutions - Key Metrics

Many of our clients are trying to take advantage of advanced recognition techniques for data extraction in the capture of paper documents, images and faxes. Recent advances with artificial... […]

ECM 2.0: Moving to the Cloud - 4 Options

If you’ve decided to begin the planning process for moving to the cloud, what’s out there to choose from? For this post, we review four different options: […]

Content Is Moving to the Cloud – 3 Considerations Before You Start Planning

Over the past six months, the single most frequent request we’ve been getting from clients is: “We want to move our content management system to the cloud.” Why? For some clients, it’s part of a... […]

Product Conferences: Great Opportunities to Provide Input

I had a chance to meet with customers recently in Toronto during OpenText Enterprise World. All of them were excited to hear about product announcements and roadmaps to enable them to solidify their... […]

How to Manage Big Data

When it comes to managing big data, there are two competing schools of thought. One says that you should put all the information in a data lake, so you can magically find all these patterns to better... […]

How Huge is “Huge” When It Comes to CCM Migration Costs?

Migration and conversion to a new publishing or customer communications management (CCM) platform can be very expensive for most organizations. […]