Doculabs hosted its third robotic process automation (RPA) summit a little earlier this year. The good news is that we now see several early RPA adopters succeeding with their efforts. […]
James Watson
Nearly all of our clients have adopted agile methods. Some experiment with agile processes within IT, others are re-orienting their organizations to embrace agile methods. Whatever the approach,... […]
Is the back-office being ignored when there's a push towards digital transformation? It shouldn't be. […]
As IBM prepares to host thousands of customers, partners and prospects at IBM Think 2018 in Las Vegas, we can’t help but be impressed that the company finally is getting its content management act... […]
Abandoned, or "orphaned" data, is content sitting out on public shares that has no owners. It might be associated with a department that no longer exists, or an individual that no longer works for... […]
What happened in the ECM marketplace in 2017? James Watson highlights four major developments in ECM, along with the implications for how they affect organizations using ECM technologies now and into... […]
In 2017, the market for enterprise content management (ECM) continued to turn away from the major players toward newer entrants. In many ways, 2017 saw the bigger, traditional ECM vendors losing... […]
Many of our clients are making the move to Microsoft Office 365 in the cloud, and as a result, they’re having to migrate large quantities of content. These migrations often trigger a company to take... […]
We’ve had a number of recent engagements looking at the future of collaboration in the insurance sector, specifically P&C and Life. What we mean by “collaboration” is primarily electronic document... […]
It’s become a significant challenge for financial service firms: how to retain the assets of their aging baby-boomer clients, when those assets are passed on to their clients’ beneficiaries. […]