Doculabs Blog

James Watson

James Watson
I’m President and co-founder of Doculabs, serving as executive sponsor on consulting engagements for financial services clients.

Robotic Process Automation (RPA) Success Stories

Doculabs hosted its third robotic process automation (RPA) summit a little earlier this year. The good news is that we now see several early RPA adopters succeeding with their efforts. […]

Building an IT Collaboration Strategy for Agile Environments

Nearly all of our clients have adopted agile methods. Some experiment with agile processes within IT, others are re-orienting their organizations to embrace agile methods. Whatever the approach,... […]

The Back Office and the Digitization Myth

Is the back-office being ignored when there's a push towards digital transformation? It shouldn't be. […]

IBM Think 2018 Preview: Automating Content Services

As IBM prepares to host thousands of customers, partners and prospects at IBM Think 2018 in Las Vegas, we can’t help but be impressed that the company finally is getting its content management act... […]

Video: What to Do With Abandoned Data

Abandoned, or "orphaned" data, is content sitting out on public shares that has no owners. It might be associated with a department that no longer exists, or an individual that no longer works for... […]

Video: 2017 - Changes in the ECM Marketplace

What happened in the ECM marketplace in 2017? James Watson highlights four major developments in ECM, along with the implications for how they affect organizations using ECM technologies now and into... […]

A Look Back at ECM 2017: New Entrants Take Center Stage

In 2017, the market for enterprise content management (ECM) continued to turn away from the major players toward newer entrants. In many ways, 2017 saw the bigger, traditional ECM vendors losing... […]

Office 365 Migrations: Taxonomy Development Simplified

Many of our clients are making the move to Microsoft Office 365 in the cloud, and as a result, they’re having to migrate large quantities of content. These migrations often trigger a company to take... […]

Collaboration in the Insurance Industry

We’ve had a number of recent engagements looking at the future of collaboration in the insurance sector, specifically P&C and Life. What we mean by “collaboration” is primarily electronic document... […]

Multi-generational Wealth Management: Why It’s So Difficult

It’s become a significant challenge for financial service firms: how to retain the assets of their aging baby-boomer clients, when those assets are passed on to their clients’ beneficiaries. […]