Doculabs Blog

Bleeding Edge Information Governance: Using AI for Compliance and Classification

Vendors and organizations have been trying to apply artificial intelligence (AI) to records management and related information governance (IG) activities since the 1990s, always with disappointing... […]

4 Predictions for Intelligent Automation Technology in 2020

Doculabs has a different perspective than analysts and vendors when we think about predictions for the new year. We consider the roles of both users and providers of the technologies and are most... […]

The Two Most Important Predictions for ECM Technology in 2020

You’ve read countless predictions for ECM in 2020. Here are the two that matter the most. As a principal consultant at Doculabs I spend most of my time working with clients in insurance, financial... […]

CCM Directions for the Roaring ‘20s

As nearly all analysts make their prediction of what’s to come in 2020 regarding customer communications management (CCM) technologies, let’s take a look at it not from the vendor perspective but... […]

Bleeding Edge Information Governance: IG as a Service Center

Some of our most advanced clients in information management and information governance (IG) have spent three or more years building out IG capabilities. They are now beginning to seriously provide... […]

Intellectual Capital Protection: A Critical Information Management Challenge

We’ve been working in information management (IM) for 20 years now, and there are plenty of challenges, including information lifecycle management, stakeholder engagement, change management and... […]

Leverage Existing Business Initiatives for Information Governance

In recent posts , we’ve explored how to get other people to care about information governance (IG) — from general, high-level considerations to specific guidance around how to align with what non-IG... […]

How to Frame Your Information Governance Pitch

In a recent post, I discussed how only information governance (IG) folks will really care about IG. And in general, that’s true — unless you can align your IG efforts with things non-IG folks care... […]

Using Information Governance to Solve Business Needs

Information governance (IG) practitioners (and I’m one of them) tend to think the world revolves around IG. We say organizations should support IG best practices and end users should willingly submit... […]

Is it Time to Archive in the Cloud?

Most people don’t think twice about the document archive in their organization. It’s like water and electricity to your home – it’s just there and it works. So why consider changing it?  Doculabs... […]