Vendors and organizations have been trying to apply artificial intelligence (AI) to records management and related information governance (IG) activities since the 1990s, always with disappointing... […]
Doculabs has a different perspective than analysts and vendors when we think about predictions for the new year. We consider the roles of both users and providers of the technologies and are most... […]
You’ve read countless predictions for ECM in 2020. Here are the two that matter the most. As a principal consultant at Doculabs I spend most of my time working with clients in insurance, financial... […]
As nearly all analysts make their prediction of what’s to come in 2020 regarding customer communications management (CCM) technologies, let’s take a look at it not from the vendor perspective but... […]
Some of our most advanced clients in information management and information governance (IG) have spent three or more years building out IG capabilities. They are now beginning to seriously provide... […]
We’ve been working in information management (IM) for 20 years now, and there are plenty of challenges, including information lifecycle management, stakeholder engagement, change management and... […]
In recent posts , we’ve explored how to get other people to care about information governance (IG) — from general, high-level considerations to specific guidance around how to align with what non-IG... […]
In a recent post, I discussed how only information governance (IG) folks will really care about IG. And in general, that’s true — unless you can align your IG efforts with things non-IG folks care... […]
Information governance (IG) practitioners (and I’m one of them) tend to think the world revolves around IG. We say organizations should support IG best practices and end users should willingly submit... […]
Most people don’t think twice about the document archive in their organization. It’s like water and electricity to your home – it’s just there and it works. So why consider changing it? Doculabs... […]